Job Description
Join our dynamic healthcare team as a Scheduling Coordinator with fully flexible hours designed to work around your lifestyle! At Fresno Health Solutions, we empower our administrative staff with autonomy while delivering exceptional patient care. This remote-friendly role offers competitive compensation and the opportunity to make a tangible impact in our community.
We're seeking a detail-oriented professional to manage complex appointment systems across multiple departments. Enjoy no evenings or weekends with customizable 20-30 hour weekly schedules. Perfect for students, parents, or anyone seeking work-life balance without sacrificing career growth.
Responsibilities
- Coordinate patient appointments across 5+ medical specialties using Epic EMR
- Optimize provider schedules to maximize efficiency and minimize wait times
- Handle complex rescheduling requests with empathy and solution-oriented approach
- Collaborate with billing and clinical teams to ensure seamless care transitions
- Maintain 99.5% schedule accuracy through meticulous documentation
- Implement continuous process improvements for scheduling workflows
- Train new staff on scheduling protocols and system navigation
Qualifications
- 2+ years experience in healthcare scheduling or administrative coordination
- Proficiency in EMR systems (Epic preferred, other systems considered)
- Exceptional communication skills with diverse patient populations
- Advanced calendar management and conflict resolution abilities
- High school diploma or equivalent; associate's degree preferred
- Experience working with flexible scheduling models
- Strong attention to detail and problem-solving capabilities
- Ability to thrive in autonomous work environments