Job Description
Join our dynamic team at Premier Healthcare Solutions as a Scheduling Coordinator with unparalleled flexibility in your work hours. We're seeking a highly organized professional to optimize our patient appointment workflows while maintaining exceptional service standards. This hybrid role offers the perfect balance between remote work and on-site collaboration, allowing you to structure your schedule around your life.
Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your scheduling expertise directly impacts patient care. If you excel in managing complex calendars and thrive in adaptable work environments, apply today to transform your career with us.
Responsibilities
- Coordinate multi-specialty physician schedules and optimize appointment blocks for maximum efficiency
- Manage patient scheduling across multiple platforms while ensuring accurate documentation
- Communicate schedule changes promptly to patients and clinical staff via HIPAA-compliant channels
- Resolve scheduling conflicts with diplomacy and maintain 95%+ patient satisfaction metrics
- Analyze scheduling data to identify bottlenecks and implement process improvements
- Train new staff on scheduling protocols and system functionalities
Qualifications
- 3+ years of professional scheduling or coordination experience in healthcare
- Expert proficiency in Epic EHR scheduling modules and Calendly
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Exceptional communication skills with proven conflict resolution abilities
- Ability to adapt schedules dynamically while maintaining strict compliance
- Advanced knowledge of HIPAA regulations and privacy protocols
- Detail-oriented with zero-error tolerance for appointment accuracy