Job Description
Are you an organized professional looking for a rewarding career in healthcare administration?
Memphis Health Partners is seeking a dedicated Scheduling Coordinator to join our growing team. In this pivotal role, you will ensure our medical staff and patients are perfectly aligned, managing appointment flows and optimizing clinic operations.
We offer a competitive salary, comprehensive benefits, and a collaborative work environment in the heart of Memphis.
Responsibilities
- Manage and maintain complex calendars for medical providers and specialists.
- Coordinate patient appointments, follow-ups, and consultations efficiently.
- Verify patient insurance eligibility and communicate pre-visit instructions.
- Answer incoming calls and route them appropriately to the right department.
- Update electronic health records (EHR) with accurate scheduling information.
- Handle patient inquiries regarding wait times and location details.
- Assist in reducing no-show rates through proactive patient reminders.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- 1-3 years of experience in a medical office or administrative scheduling role.
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner, AthenaHealth).
- Strong knowledge of medical terminology and insurance processes.
- Excellent verbal and written communication skills.
- Ability to multitask and remain calm under pressure.
- Proficient in Microsoft Office Suite (Excel, Outlook).