Job Description
Join our dynamic healthcare team as a Scheduling Coordinator where precision meets compassion. This full-time role is pivotal in optimizing patient flow and ensuring seamless operations across our Philadelphia-based clinics. You'll be the backbone of our scheduling system, working in a fast-paced environment that values efficiency and patient-centered care. Enjoy competitive benefits, professional development opportunities, and a supportive workplace culture.
Responsibilities
- Manage complex appointment scheduling across multiple departments using Epic EMR systems
- Coordinate patient logistics including pre-visit preparation and post-visit follow-ups
- Optimize provider schedules to maximize patient access and minimize wait times
- Resolve scheduling conflicts with diplomacy and proactive problem-solving
- Maintain accurate patient records and schedule documentation
- Collaborate with clinical teams to ensure smooth patient transitions
Qualifications
- 3+ years of medical scheduling experience with Epic EMR proficiency
- Exceptional organizational skills with attention to detail
- Strong communication abilities for patient and stakeholder interactions
- Ability to multitask in high-pressure healthcare environments
- Associate's degree or equivalent scheduling certification preferred
- Proficiency in Microsoft Office Suite and scheduling software