Job Description
Launch your administrative career with HarborView Healthcare Solutions! We're seeking enthusiastic Scheduling Coordinators in Chula Vista with no prior experience required. As the first point of contact for our patients, you'll ensure seamless appointment management while delivering exceptional service. Our comprehensive training program will equip you with all necessary skills to thrive in this vital role. Join our patient-focused team and make a meaningful impact in healthcare coordination today!
Responsibilities
- Manage and maintain physician/patient appointment schedules across multiple departments
- Coordinate with patients via phone/email for scheduling, rescheduling, and appointment confirmations
- Utilize EHR systems (Epic/NextGen) to update patient records and availability
- Collaborate with clinical staff to optimize daily workflow and minimize wait times
- Handle patient inquiries regarding insurance, procedures, and pre-visit preparations
- Process new patient registrations and demographic updates accurately
- Generate daily appointment reports for department heads
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – full training provided
- Exceptional verbal/written communication skills
- Proficient in Microsoft Office Suite (Outlook, Excel)
- Ability to multitask in fast-paced environment
- Strong attention to detail and organizational skills
- Customer-service mindset with problem-solving aptitude
- Ability to maintain HIPAA compliance standards