Job Description
Urgently Hiring Scheduling Coordinator in Oakland, CA! Join our dynamic healthcare team and become the backbone of patient care coordination. We're seeking a detail-oriented professional to optimize our scheduling operations and enhance patient experiences. This is your chance to make an immediate impact in a thriving medical practice.
As a key member of our administrative team, you'll ensure seamless appointment management across multiple departments. If you excel in high-pressure environments and possess exceptional organizational skills, apply today to start your rewarding career journey!
Responsibilities
- Manage and optimize daily/weekly provider schedules across 15+ specialists
- Coordinate complex multi-appointment bookings with precision and efficiency
- Act as primary liaison between patients, providers, and clinical staff
- Utilize Epic EHR system for real-time schedule adjustments and conflict resolution
- Proactively address patient scheduling concerns and implement solutions
- Maintain accurate documentation of all scheduling activities and communications
- Collaborate with billing department to verify insurance coverage for appointments
- Analyze scheduling metrics to identify process improvement opportunities
Qualifications
- Minimum 3 years of medical scheduling or healthcare coordination experience
- Expert proficiency in Epic EHR systems and scheduling software
- Exceptional verbal/written communication skills with diverse stakeholders
- Proven ability to manage high-volume scheduling in fast-paced environments
- Strong problem-solving skills with attention to detail and accuracy
- Associates degree in healthcare administration or related field preferred
- Knowledge of HIPAA compliance regulations and patient privacy protocols
- Ability to work flexible hours including occasional weekends as needed