Job Description
Join our award-winning healthcare team as a Scheduling Coordinator with comprehensive paid training! Pacific Health Solutions is seeking a detail-oriented professional to coordinate patient appointments and optimize operational workflows. This full-time position includes 4 weeks of paid hands-on training covering our proprietary scheduling software, HIPAA compliance, and patient communication protocols. No prior experience required – we invest in motivated individuals who excel in fast-paced environments.
Enjoy competitive benefits including health insurance, retirement plans, and career advancement opportunities in Honolulu's thriving healthcare sector. Our supportive team culture emphasizes professional growth and work-life balance.
Responsibilities
- Coordinate patient appointments across multiple departments using Epic EMR system
- Manage provider schedules and optimize appointment blocks for maximum efficiency
- Handle patient inquiries regarding appointment availability and prepare documentation
- Collaborate with clinical teams to resolve scheduling conflicts and ensure smooth patient flow
- Maintain accurate patient records and comply with HIPAA regulations
- Generate daily reports on appointment metrics and identify optimization opportunities
- Train new team members on scheduling protocols after completing initial training
Qualifications
- High school diploma or equivalent (college degree preferred)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to learn proprietary software during paid training period
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Customer service experience in healthcare or related field a plus
- Ability to work flexible shifts including occasional weekends
- Valid Hawaii driver's license if required for occasional site visits