Job Description
Join Anchorage Health Solutions as a Remote-Friendly Scheduling Coordinator and become the backbone of our patient care team! We're seeking a highly organized professional to optimize appointment workflows while enjoying Anchorage's vibrant lifestyle from anywhere in Alaska. This hybrid role combines remote flexibility with occasional in-person collaboration at our state-of-the-art facility. Enjoy competitive benefits, professional growth opportunities, and the chance to make a tangible impact in healthcare administration.
Responsibilities
- Coordinate complex medical schedules across multiple departments using Epic EMR systems
- Manage provider calendars and optimize appointment blocks for maximum efficiency
- Act as primary liaison between patients, providers, and clinical staff for scheduling needs
- Resolve scheduling conflicts and implement process improvements
- Ensure HIPAA compliance in all scheduling communications and documentation
- Generate performance reports and analyze scheduling metrics
- Train new staff on scheduling protocols and software
Qualifications
- 3+ years of experience in healthcare or administrative scheduling
- Proficiency with EMR systems (Epic preferred) and Microsoft Office Suite
- Exceptional communication skills with diverse stakeholders
- Strong problem-solving abilities in high-pressure environments
- Certified Medical Scheduler (CMS) or equivalent preferred
- Ability to work independently with minimal supervision
- Alaska residency required for remote work compliance
- Experience with telehealth scheduling protocols