Job Description
Are you a highly organized professional seeking a rewarding opportunity in the heart of Boston? Boston HealthConnect is looking for a detail-oriented Scheduling Coordinator to join our elite administrative team. We pride ourselves on a culture of efficiency and care, offering a remote-friendly work model that allows you to thrive while maintaining a strong connection to our Boston headquarters.
In this pivotal role, you will serve as the linchpin of our daily operations, ensuring that appointments, meetings, and resources are managed with precision. We value candidates who can juggle multiple priorities with grace and communicate effectively with both internal staff and external clients.
Why Join Us?
- Remote-Friendly Policy: Enjoy the flexibility of working from home while being part of a collaborative Boston-based team.
- Competitive Compensation: Earn a competitive salary in one of the most vibrant cities in the U.S.
- Professional Growth: Access continuous learning opportunities within the healthcare administration sector.
Responsibilities
- Calendar Management: Orchestrate complex schedules for executive leadership and clinical staff, proactively identifying and resolving scheduling conflicts.
- Appointment Coordination: Manage patient intake and appointment scheduling for multiple departments, ensuring a seamless experience for all stakeholders.
- Communication Hub: Act as the primary point of contact for inquiries, relaying information accurately and professionally via phone, email, and CRM systems.
- Resource Allocation: Coordinate meeting rooms, virtual platforms, and necessary equipment to support daily operations.
- Data Accuracy: Maintain up-to-date digital calendars and databases, ensuring all records are precise and confidential.
- Event Planning: Assist in the logistics of internal company events and client outreach programs.
Qualifications
- Experience: Minimum of 2-3 years of experience in administrative scheduling or healthcare coordination.
- Technical Proficiency: Advanced proficiency in Microsoft Office Suite (Excel, Outlook, Teams) and experience with scheduling software (e.g., Calendly, DrChrono).
- Communication Skills: Exceptional verbal and written communication abilities with a focus on customer service.
- Organization: Strong attention to detail with the ability to prioritize tasks in a fast-paced environment.
- Reliability: Demonstrated ability to meet deadlines and maintain high standards of accuracy.
- Flexibility: Willingness to adapt to changing schedules and occasional evening or weekend coverage as needed.