Job Description
Join the Valley Health Partners Team
We are currently seeking a detail-oriented and proactive Scheduling Coordinator to join our dynamic team in Scottsdale, AZ. In this role, you will play a critical role in ensuring our patients receive timely care by managing complex calendars and optimizing our operational workflow. If you thrive in a fast-paced environment and have a passion for healthcare administration, we want to hear from you.
Why Join Us?
- Competitive hourly wage and comprehensive benefits package.
- Opportunity for professional growth and development.
- A supportive and collaborative work culture.
Your Key Responsibilities:
Responsibilities
- Manage and coordinate complex appointment schedules for patients, ensuring optimal utilization of provider time.
- Verify patient demographics, insurance coverage, and medical history prior to appointments to prevent delays.
- Handle high volumes of inbound and outbound calls with professionalism and efficiency.
- Utilize electronic health record (EHR) systems to update patient records and track referral statuses.
- Resolve scheduling conflicts and reschedule appointments with minimal disruption to the workflow.
- Collaborate with clinical and administrative staff to ensure seamless communication and care coordination.
- Process check-ins and check-outs, ensuring all necessary documentation is completed accurately.
Qualifications:
Qualifications
- High school diploma or equivalent required; Associate’s degree in Healthcare Administration preferred.
- Minimum of 1-2 years of experience in medical scheduling, front desk operations, or administrative support.
- Proficiency with electronic scheduling systems and EHR software (e.g., Epic, AthenaHealth, or similar).
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to maintain confidentiality and adhere to HIPAA compliance standards.
- Proficient in Microsoft Office Suite (Excel, Outlook, Word).