Job Description
Join Nashville Health Partners as a Scheduling Coordinator and unlock your potential with our exclusive $5,000 sign-on bonus! We're seeking a detail-oriented professional to orchestrate seamless patient experiences in our dynamic healthcare environment. This role is your gateway to making tangible impacts while advancing your career in Nashville's thriving medical community.
Our ideal candidate thrives in fast-paced settings, possesses exceptional organizational skills, and shares our commitment to patient-centered care. Enjoy competitive benefits, professional development opportunities, and a culture that values work-life balance.
Responsibilities
- Coordinate complex multi-specialty schedules across 15+ physician practices using Epic EHR systems
- Optimize appointment workflows to reduce patient wait times by 30%+ through strategic slot management
- Facilitate communication between patients, providers, and ancillary departments via HIPAA-compliant channels
- Implement real-time schedule adjustments for urgent/emergency cases while maintaining compliance
- Analyze scheduling data to identify bottlenecks and implement process improvements
- Train staff on scheduling protocols and system updates to ensure department-wide consistency
- Manage provider preference calendars and coordinate coverage for absences
Qualifications
- 3+ years of scheduling experience in healthcare or high-volume service environment
- Proficiency in EHR systems (Epic preferred) and MS Office Suite
- Exceptional verbal/written communication skills with demonstrated conflict resolution abilities
- Strong analytical skills with attention to detail in data-driven decision making
- Ability to multitask effectively while maintaining 99.5% schedule accuracy
- Professional certification in healthcare administration (CHAA or equivalent) preferred
- Experience with telehealth scheduling and hybrid appointment models