Job Description
Join our award-winning healthcare team in Honolulu as a Senior Scheduling Coordinator! We're seeking a detail-oriented professional to optimize patient flow and provider schedules in our busy multi-specialty practice. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact in patient care coordination.
Responsibilities
- Manage complex provider schedules across 15+ specialists using Epic EMR
- Coordinate patient appointments with surgical and diagnostic departments
- Resolve scheduling conflicts while maintaining 95%+ appointment adherence
- Optimize daily/weekly schedules to maximize provider productivity
- Communicate schedule changes to patients via SMS/email portals
- Generate monthly utilization reports for department leadership
- Train new scheduling staff on protocols and software
Qualifications
- 3+ years medical scheduling experience with Epic EMR
- Proficient in Microsoft Office Suite (Outlook, Excel, Teams)
- Exceptional verbal/written communication skills
- Ability to handle 50+ appointments daily with precision
- Knowledge of Hawaii healthcare regulations preferred
- High school diploma; Associate's degree in healthcare admin a plus
- Experience with telehealth scheduling workflows