Job Description
Join our award-winning healthcare team as a Senior Scheduling Coordinator and become the backbone of patient care coordination. We're seeking a meticulous professional to optimize complex multi-specialty schedules while delivering exceptional patient experiences. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your organizational skills directly impact patient outcomes.
Responsibilities
- Coordinate complex surgical/procedure schedules across 15+ departments using Epic EMR
- Optimize provider calendars to maximize patient throughput while maintaining 15-minute appointment windows
- Serve as primary liaison between physicians, clinical staff, and patients for schedule changes
- Analyze scheduling data to identify bottlenecks and implement efficiency improvements
- Manage high-volume appointment rescheduling with 98% accuracy rate
- Train new scheduling staff on department protocols and EMR systems
Qualifications
- 5+ years of healthcare scheduling experience with Epic EMR proficiency
- Proven ability to manage 100+ daily appointments with zero scheduling errors
- Expert knowledge of CPT/ICD-10 coding for accurate procedure scheduling
- Certified Medical Scheduler (CMS) credential preferred
- Advanced Excel skills with VLOOKUP/Pivot Table experience
- Exceptional conflict resolution skills for handling sensitive schedule changes
- Ability to maintain composure during high-pressure situations