Job Description
Join our award-winning healthcare team as a Senior Scheduling Coordinator at Elite Medical Partners. This high-impact role offers exceptional compensation while managing critical patient scheduling for our prestigious specialty clinics. Enjoy competitive benefits, professional growth opportunities, and a collaborative environment in El Paso's thriving medical sector. If you're a detail-oriented professional seeking a premium career move, apply today to become an integral part of our patient-first mission.
Responsibilities
- Coordinate complex multi-specialty patient appointments across 3+ clinics using Epic EMR systems
- Optimize provider schedules to maximize patient throughput while ensuring 15-minute appointment adherence
- Manage high-volume appointment changes with 95% accuracy and <48-hour turnaround
- Collaborate with billing department to verify insurance coverage pre-scheduling
- Implement continuous process improvements reducing scheduling errors by 25% annually
- Train junior staff on advanced scheduling protocols and conflict resolution
- Generate weekly utilization reports for department heads
Qualifications
- 5+ years of experience in medical scheduling with Epic EMR proficiency
- Proven track record of managing 50+ appointments daily with 98% accuracy
- Expert knowledge of CPT/ICD-10 coding and insurance verification processes
- Advanced Microsoft Excel skills (VLOOKUP, pivot tables) for reporting
- Strong conflict resolution skills for complex patient/provider scheduling scenarios
- Certified Medical Scheduler (CMS) or equivalent certification preferred
- Bilingual proficiency in English/Spanish required