Job Description
Join Elite Healthcare Solutions as a Senior Scheduling Coordinator in Charlotte, NC and become the backbone of our dynamic medical team. This high-impact role offers unparalleled growth potential and industry-leading compensation. We're seeking a meticulous professional to optimize our complex scheduling operations while delivering exceptional patient experiences. Enjoy comprehensive benefits, flexible scheduling options, and a collaborative environment that values your expertise.
Responsibilities
- Manage complex physician schedules across multiple departments using advanced scheduling software
- Coordinate patient appointments, surgeries, and consultations with 99.8% accuracy
- Act as primary liaison between physicians, departments, and external partners
- Implement and optimize scheduling protocols to maximize operational efficiency
- Resolve scheduling conflicts with diplomatic precision and proactive solutions
- Analyze scheduling metrics to identify improvement opportunities
- Maintain strict compliance with HIPAA and healthcare regulations
Qualifications
- 5+ years of professional scheduling experience in healthcare or high-complexity industries
- Expert proficiency in Epic, Cerner, or similar EMR scheduling systems
- Exceptional communication skills with ability to manage stakeholder expectations
- Proven ability to handle high-volume scheduling with competing priorities
- Advanced knowledge of healthcare compliance protocols
- Certified Medical Scheduler (CMS) or equivalent preferred
- Strong analytical skills with attention to detail
- Bachelor's degree in Healthcare Administration or related field