Job Description
Join our award-winning healthcare team in Portland as an Urgently Hiring Scheduling Coordinator! We're seeking a highly organized professional to manage complex appointment schedules and ensure seamless patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of the Rose City. Apply today and become an essential part of our patient-first culture!
Responsibilities
- Coordinate complex multi-specialty physician schedules and manage appointment booking across 15+ providers
- Optimize clinic workflow by balancing patient load with provider availability using Epic EMR systems
- Handle urgent appointment requests and triage patient needs with empathy and efficiency
- Proactively communicate schedule changes to providers and staff via internal messaging platforms
- Analyze appointment data to identify bottlenecks and implement scheduling improvements
- Train new staff on scheduling protocols and best practices for patient engagement
Qualifications
- 3+ years of experience in medical scheduling or healthcare administration
- Proficiency with Epic EMR systems and scheduling software (e.g., Calendly)
- Exceptional communication skills with ability to de-escalate difficult situations
- Strong analytical skills for data-driven scheduling optimization
- High attention to detail with ability to manage competing priorities
- Certified Medical Administrative Assistant (CMA) preferred