Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in Fort Wayne, IN! We're urgently seeking a detail-oriented professional to optimize patient flow and ensure seamless operations. This high-impact role requires exceptional organizational skills and a passion for patient-centered care. Enjoy competitive pay, comprehensive benefits, and immediate start date in a supportive environment where your contributions directly impact community wellness.
Responsibilities
- Coordinate complex medical appointments across multiple departments while maintaining optimal resource utilization
- Manage patient scheduling via EHR systems with 99% accuracy and zero backlog
- Act as primary communication hub between patients, providers, and clinical staff
- Resolve scheduling conflicts with proactive problem-solving and diplomacy
- Generate daily/weekly reports to identify bottlenecks and process improvements
- Train staff on scheduling protocols and system updates
- Ensure HIPAA compliance for all scheduling communications
Qualifications
- 3+ years experience in medical scheduling or healthcare administration
- Advanced proficiency in Epic EHR or comparable scheduling platforms
- Proven ability to manage high-volume appointment calendars with precision
- Exceptional written and verbal communication skills
- Strong analytical skills for identifying operational inefficiencies
- Certified Medical Administrative Assistant (CMAA) preferred
- Ability to thrive in fast-paced, high-stress healthcare environments