Job Description
Join TechHome Solutions as a Full-Time Remote Equipment Specialist and transform how we empower remote teams! We provide all necessary equipment including ergonomic workstations, dual monitors, and high-speed internet – you just bring your expertise. Enjoy competitive compensation, comprehensive benefits, and a flexible work culture while supporting our mission to redefine remote productivity.
As a key member of our Operations Team, you'll ensure seamless equipment deployment, troubleshooting, and optimization for our distributed workforce across New York and Illinois. This is your opportunity to build a rewarding career in a forward-thinking environment that invests in your success.
Responsibilities
- Deploy and configure company-provided remote workstations (monitors, peripherals, software)
- Diagnose and resolve hardware/software issues via remote support tools
- Coordinate equipment logistics with third-party vendors and internal teams
- Document all equipment lifecycle activities in our asset management system
- Proactively identify opportunities to enhance remote work infrastructure
- Train team members on proper equipment usage and security protocols
- Collaborate with IT to maintain compliance with data protection standards
Qualifications
- 3+ years in IT support or equipment management experience
- Proficiency with remote desktop tools (TeamViewer, AnyDesk) and asset tracking software
- Strong diagnostic skills for hardware/network troubleshooting
- Excellent written and verbal communication abilities
- Certification in CompTIA A+ or similar technical credential preferred
- Experience with logistics coordination and inventory management
- Ability to work independently with minimal supervision
- Valid US driver's license for occasional equipment pickups/deliveries