Job Description
Join FieldTech Solutions Inc. and transform your career with our remote equipment technician opportunity! We provide all necessary equipment including laptops, headsets, and diagnostic tools – no upfront costs required. Enjoy the flexibility of working from home in Raleigh, NC with weekly paychecks and a supportive team environment. As a key member of our remote workforce, you'll troubleshoot industrial machinery systems, provide technical expertise to clients nationwide, and maintain accurate documentation. This contract role offers competitive compensation and the chance to build your career in a growing technical field.
Responsibilities
- Diagnose and resolve equipment malfunctions via remote access tools
- Perform preventive maintenance on industrial machinery systems
- Document service activities and technical solutions in CRM systems
- Collaborate with field technicians to resolve complex issues
- Train clients on equipment operation and best practices
- Monitor equipment performance metrics and report trends
- Adhere to safety protocols and compliance standards
Qualifications
- 2+ years technical support or equipment maintenance experience
- Proficient with diagnostic software and remote desktop tools
- Strong troubleshooting skills for mechanical/electrical systems
- Excellent communication abilities for client interactions
- CompTIA A+ or equivalent technical certification preferred
- Ability to work independently with minimal supervision
- High-speed internet connection required
- Valid North Carolina work authorization