Job Description
Join our dynamic IT team and start your career tomorrow! We're seeking dedicated Night Shift IT Support Specialists in Wichita, KS to provide critical technical assistance during off-hours. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. This role offers immediate start opportunities for qualified candidates ready to make an impact.
As a key member of our 24/7 operations, you'll resolve complex technical issues while maintaining system integrity. We provide extensive training and career growth paths for motivated professionals. Apply today to join Wichita's leading technology employer!
Responsibilities
- Provide remote and on-site technical support for hardware/software systems during night shifts
- Monitor network infrastructure and proactively address security vulnerabilities
- Troubleshoot and resolve escalated IT tickets within SLA requirements
- Document all support activities using ticketing systems (ServiceNow/Jira)
- Collaborate with day shift teams for seamless handover and issue resolution
- Perform system maintenance and updates during low-traffic periods
- Train users on new technologies and best practices
Qualifications
- 2+ years of IT support experience (helpdesk/desktop support)
- CompTIA A+ or equivalent certification required
- Proficiency in Windows OS, Active Directory, and cloud platforms (Azure/AWS)
- Strong troubleshooting skills for network, hardware, and software issues
- Excellent written and verbal communication abilities
- Ability to work independently with minimal supervision
- Flexibility to work rotating weekends/holidays as needed
- Valid driver's license and reliable transportation