Job Description
Join TechSolutions Inc. as a Night Shift IT Support Specialist and become the backbone of our 24/7 operations! We're seeking tech-savvy professionals to deliver exceptional support during overnight hours, ensuring seamless system performance for our global clients. This is your chance to launch a rewarding career in IT with immediate start opportunities, competitive pay, and growth potential. Work in a dynamic environment where your problem-solving skills directly impact business continuity. Apply today and start tomorrow!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network infrastructure
- Monitor system alerts and proactively resolve IT issues during night shifts
- Document, track, and escalate complex technical problems to senior engineers
- Execute scheduled system maintenance, updates, and security patches
- Collaborate with cross-functional teams to implement IT solutions
- Train end-users on system usage and best practices
- Maintain accurate inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- 1+ years of experience in IT support or helpdesk environments
- Proficiency in Windows/macOS, Active Directory, and cloud services (AWS/Azure)
- Strong troubleshooting skills for hardware, network, and software issues
- Ability to work independently with minimal supervision during night hours
- Excellent written and verbal communication skills
- Flexibility to work rotating night shifts (10 PM - 6 AM)