Job Description
Join our dynamic team as a Night Shift IT Support Specialist in St. Louis! We're seeking tech-savvy professionals to provide critical after-hours system maintenance and user support. This is your opportunity to launch an exciting career with immediate start dates and competitive benefits. Enjoy a supportive environment where your expertise directly impacts business continuity and user satisfaction.
Responsibilities
- Monitor and troubleshoot server/network systems during night hours
- Provide remote technical support to employees via ticketing system
- Execute system backups, updates, and security protocols
- Document incidents and resolution procedures meticulously
- Collaborate with day-shift teams for seamless handover
- Proactively identify and resolve potential system vulnerabilities
Qualifications
- 1+ years of IT support/help desk experience
- Strong knowledge of Windows/macOS and networking fundamentals
- CompTIA A+ or equivalent certification preferred
- Excellent problem-solving and communication skills
- Ability to work independently during night shifts
- High school diploma or equivalent (bachelor's degree preferred)