Job Description
Join our dynamic night team as a Night Shift Support Specialist where cutting-edge equipment is provided to ensure seamless operations. We're seeking dedicated professionals to maintain critical systems during off-peak hours, offering unparalleled growth opportunities in a collaborative environment. Enjoy premium benefits including comprehensive health coverage and performance bonuses while safeguarding our 24/7 infrastructure.
Responsibilities
- Monitor and maintain provided hardware/software systems during overnight shifts
- Respond to technical alerts and resolve support tickets with SLA compliance
- Perform preventive maintenance on specialized equipment
- Document incidents and maintain accurate system logs
- Collaborate with day-shift teams for seamless handovers
- Implement security protocols for after-hours access
Qualifications
- 2+ years in IT support or technical operations
- Experience with network monitoring tools (e.g., SolarWinds, Nagios)
- CompTIA A+ or equivalent certification preferred
- Strong troubleshooting skills for hardware/software issues
- Ability to work independently with minimal supervision
- Valid California driver's license (equipment transport may be required)
- Flexibility for rotating weekend shifts