Job Description
Join Alaska Tech Solutions as a Night Shift Support Specialist and become an integral part of our 24/7 operations team. We're urgently hiring dedicated professionals to ensure seamless technical support during overnight hours in Anchorage. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment focused on growth and innovation. Perfect for night owls seeking stable employment with advancement opportunities.
Responsibilities
- Provide 24/7 technical support for enterprise systems and customer inquiries
- Monitor and resolve server/network infrastructure issues during night shifts
- Document incident reports and maintain detailed troubleshooting logs
- Collaborate with day-shift teams for seamless handover and escalation
- Conduct proactive system maintenance and security checks
- Train on proprietary software and support protocols
Qualifications
- Minimum 2 years of IT support experience
- Strong troubleshooting skills for Windows/Linux systems
- Ability to work independently during overnight hours
- CompTIA A+ or equivalent certification preferred
- Excellent written and verbal communication skills
- Valid driver's license and reliable transportation
- Flexibility to work weekends/holidays as needed