Job Description
Join our elite night shift support team at GlobalTech Solutions Inc. and become a guardian of digital infrastructure while others sleep. We're seeking dedicated professionals to maintain 24/7 system reliability for Fortune 500 clients. Enjoy premium compensation, flexible scheduling, and career advancement opportunities in Jersey City's vibrant tech hub. Why night shift? Higher pay rates, premium pay differentials, less traffic, and focused work environment. What we offer: Comprehensive health benefits, 401k matching, paid certifications, and exclusive shift bonuses. Apply today and transform your career while the city sleeps!
Responsibilities
- Monitor and maintain enterprise-level systems during overnight hours (11 PM - 7 AM)
- Provide Tier 2-3 technical support for cloud infrastructure, servers, and network devices
- Execute scheduled system maintenance, updates, and security patches
- Document incident reports, resolution logs, and performance metrics
- Collaborate with global teams during critical incident escalations
- Proactively troubleshoot and resolve system outages before business hours
- Conduct periodic system health checks and optimization tasks
Qualifications
- 3+ years of experience in IT operations or technical support
- Proficiency in Windows Server, Linux, and cloud platforms (AWS/Azure)
- Strong knowledge of networking concepts (TCP/IP, DNS, VPNs)
- Experience with monitoring tools (Nagios, Zabbix, Datadog)
- CompTIA Network+ or equivalent certification required
- Excellent problem-solving skills under pressure
- Ability to work independently with minimal supervision
- Strong written and verbal communication skills