Job Description
Join our elite night team and earn a $5,000 sign-on bonus! Baltimore Health Solutions is seeking dedicated Night Shift Support Specialists to provide critical 24/7 operational support at our downtown medical campus. This premium role offers competitive compensation, comprehensive benefits, and career advancement opportunities in a fast-paced healthcare environment. Enjoy premium shift differentials and work-life balance with our structured 4-day/12-hour schedule.
Responsibilities
- Deliver 24/7 technical and administrative support across clinical departments
- Monitor and respond to critical system alerts during overnight hours
- Coordinate emergency maintenance and incident response protocols
- Document all support activities using HIPAA-compliant systems
- Train and mentor junior staff on night shift best practices
- Collaborate with day teams for seamless service continuity
Qualifications
- 2+ years of experience in healthcare IT or clinical support
- Current BLS/CPR certification
- Proficiency with EHR systems (Epic preferred)
- Ability to work independently with minimal supervision
- Strong problem-solving and communication skills
- Flexibility to adapt to changing priorities during emergencies
- Valid Maryland driver's license