Job Description
Join TechGuard Solutions' elite night shift support team and start your career tomorrow! We're urgently seeking dedicated professionals to ensure 24/7 system reliability for Fortune 500 clients in Atlanta's tech corridor. Enjoy competitive compensation with night shift premiums, comprehensive benefits, and accelerated growth opportunities. Perfect for night owls seeking work-life balance with minimal commute traffic!
Why TechGuard? Our award-winning culture combines cutting-edge technology with employee-first initiatives. Night shift staff receive premium healthcare coverage, quarterly performance bonuses, and exclusive access to our Atlanta Innovation Lab.
Responsibilities
- Monitor and troubleshoot enterprise systems during overnight hours (11 PM - 7 AM)
- Provide Tier 2/3 technical support via remote channels for critical infrastructure
- Execute scheduled maintenance windows with zero-downtime precision
- Document incidents using ServiceNow with SLA adherence
- Collaborate with global teams during cross-continental handovers
- Proactively identify and resolve potential system bottlenecks
- Maintain 99.9% uptime for client-facing platforms
Qualifications
- 2+ years in IT infrastructure support or system administration
- CompTIA Network+ or AWS Certified Cloud Practitioner preferred
- Experience with ticketing systems (ServiceNow/Jira)
- Proficiency in Linux/Windows server environments
- Ability to work independently during overnight shifts
- Strong problem-solving skills with root-cause analysis experience
- Valid driver's license for occasional on-site emergencies
- Flexibility to work weekends during critical deployments