Job Description
Are you a night owl looking for a stable career?
Apex Support Systems is currently hiring Night Shift Support Specialists to join our growing team in Tucson, AZ. We are looking for detail-oriented professionals who thrive in a 24/7 operational environment and can provide exceptional technical support to our clients during evening hours.
In this role, you will be the first line of defense for our network infrastructure, ensuring system stability and resolving critical issues while the rest of the world sleeps. If you want to earn a competitive hourly rate with night shift differentials and work with cutting-edge technology, we want to hear from you.
Why Join Us?
- Night Shift Premium: Earn an additional $2.00 - $4.00 per hour on top of base pay.
- Modern Tech Stack: Work with the latest tools and systems.
- Growth Opportunities: Clear pathways to shift to management or senior engineering roles.
Don't miss this opportunity to secure your spot in one of the top Night Shift Support jobs in Tucson. Apply today!
Responsibilities
- Monitor system performance and network traffic overnight to ensure maximum uptime and security.
- Respond to incoming help desk tickets and resolve technical issues via phone and email.
- Perform routine maintenance tasks, software updates, and patch deployments during low-traffic periods.
- Escalate complex issues to senior engineers or third-party vendors as necessary.
- Maintain accurate documentation of all incidents, resolutions, and system changes.
- Collaborate with the day shift team to ensure seamless handovers and knowledge transfer.
Qualifications
- High School Diploma or GED required; Associate degree in IT or related field is a plus.
- Minimum of 1-2 years of experience in technical support or help desk environments.
- Must be available to work the Night Shift (e.g., 10:00 PM - 6:00 AM or 11:00 PM - 7:00 AM).
- Strong troubleshooting skills for Windows, Linux, and Mac operating systems.
- Excellent written and verbal communication skills with a professional demeanor.
- Ability to work independently with minimal supervision.