Job Description
Join our dynamic healthcare team as a Part-Time Scheduling Coordinator and become the backbone of patient care operations. We're seeking a detail-oriented professional to optimize appointment workflows, ensure seamless provider-patient communication, and uphold our commitment to exceptional service in Riverside's growing healthcare landscape. This flexible 20-hour/week role offers competitive compensation and the opportunity to make a tangible impact in a community-focused environment.
Responsibilities
- Coordinate complex multi-specialty provider schedules using Epic EMR systems
- Manage patient appointment bookings, rescheduling, and waitlist protocols
- Facilitate provider-patient communication via phone, email, and patient portals
- Monitor appointment utilization metrics and optimize scheduling efficiency
- Collaborate with clinical staff to address scheduling conflicts and capacity issues
- Maintain accurate documentation in compliance with HIPAA regulations
- Support patient intake processes and insurance verification workflows
Qualifications
- 2+ years of healthcare scheduling experience with EMR systems
- Proficiency in Epic, Athenahealth, or comparable scheduling platforms
- Exceptional organizational skills with attention to detail
- Strong written and verbal communication abilities
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of HIPAA compliance and healthcare regulations
- Associate's degree in healthcare administration or related field preferred
- Experience with patient scheduling in Riverside County healthcare settings