Job Description
Join FlexPay Solutions as a Remote Customer Service Specialist and enjoy the freedom of daily pay while making a real impact! We're seeking motivated individuals in Portland, OR to provide exceptional support to our growing client base. This flexible contract role allows you to work from anywhere with reliable internet while receiving compensation for your daily efforts. Perfect for those seeking financial flexibility and professional growth in a supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing, technical, and service-related issues using proprietary CRM tools
- Process payments and transactions accurately with daily reconciliation
- Maintain detailed customer records and update information in real-time
- Collaborate with team members to ensure seamless customer experiences
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- 1+ years of customer service experience in remote or high-volume environments
- Proficient in CRM software and Microsoft Office Suite
- Excellent written and verbal communication skills
- Strong problem-solving abilities with attention to detail
- Reliable high-speed internet and dedicated workspace
- Ability to work independently with minimal supervision
- Portland, OR residency required for local compliance
- Passing background check and identity verification