Job Description
Join our award-winning team as a Remote Customer Specialist in St. Louis! We're seeking motivated individuals with no prior experience to launch their careers in customer support through our comprehensive paid training program. Enjoy the flexibility of fully remote work while building valuable skills in communication, problem-solving, and digital tools. All training materials and equipment provided.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical and billing issues using CRM systems
- Document interactions and maintain accurate case records
- Collaborate with team members to escalate complex cases
- Meet quality and productivity targets after training
- Provide feedback to improve customer experience
Qualifications
- High school diploma or equivalent
- No experience required – training provided
- Strong verbal/written communication skills
- Reliable high-speed internet connection
- Quiet home office environment
- Ability to work independently with minimal supervision
- Proficient with basic computer applications