Job Description
Join our dynamic healthcare team as a Remote-Friendly Scheduling Coordinator in Reno, NV! We're seeking a highly organized professional to optimize patient appointment workflows while enjoying the flexibility of remote work. This hybrid role combines the stability of full-time employment with the autonomy to excel from your home office. Enjoy competitive benefits, including health insurance, retirement plans, and professional development opportunities. Be part of an innovative healthcare network committed to patient-centered care and operational excellence.
Responsibilities
- Coordinate complex patient appointment schedules across multiple departments using Epic EMR systems
- Manage provider availability and optimize clinic workflow efficiency
- Communicate appointment details to patients via phone, email, and patient portal
- Resolve scheduling conflicts and adjust calendars proactively
- Collaborate with clinical teams to ensure seamless patient transitions
- Maintain accurate documentation in compliance with HIPAA regulations
- Analyze scheduling metrics and implement process improvements
Qualifications
- 3+ years of healthcare scheduling or administrative coordination experience
- Proficiency with electronic medical records (Epic preferred)
- Exceptional communication and conflict resolution skills
- Strong attention to detail with ability to multitask in fast-paced environments
- Associate's degree in healthcare administration or related field
- Experience with remote work tools (Slack, Zoom, Microsoft Teams)
- Ability to work independently while collaborating effectively with teams