Job Description
Are you a tech-savvy professional looking for a remote job in Washington with weekly pay? TechWave Solutions is seeking a highly skilled Remote IT Support Specialist based in Seattle. This is a fantastic opportunity to work from the comfort of your home while enjoying the stability of a full-time position.
We offer a competitive salary, comprehensive benefits, and the assurance that you will be paid every single Friday. If you are an expert troubleshooter with a passion for helping others, apply today!
Responsibilities
- Provide exceptional remote technical support to employees via phone, email, and chat.
- Troubleshoot and resolve hardware, software, and network connectivity issues.
- Manage user accounts, permissions, and security access within Active Directory.
- Install, configure, and maintain operating systems and essential software applications.
- Document all support tickets and resolutions in our CRM system.
- Collaborate with the engineering team to identify and fix recurring technical problems.
Qualifications
- High school diploma or GED; Associate’s degree in Information Technology is preferred.
- 1-3 years of professional experience in IT support or help desk roles.
- Must reside in Washington State (Remote role).
- Strong knowledge of Microsoft Office Suite and Windows/macOS environments.
- Excellent verbal and written communication skills for remote collaboration.
- Experience with remote desktop tools (e.g., TeamViewer, AnyDesk).