Job Description
Join CyberSecure Solutions as a Remote Night Shift IT Support Specialist and become a vital part of our 24/7 security operations team. This 100% work-from-home opportunity offers the flexibility to thrive professionally while maintaining your personal schedule. As a key member of our Colorado Springs-based team, you'll protect critical infrastructure and deliver exceptional technical support to clients across the nation. Enjoy competitive compensation, comprehensive benefits, and the autonomy to excel in a cutting-edge remote environment.
We're seeking a dedicated professional who thrives in independent settings and possesses a passion for cybersecurity. This role requires availability during night hours (10 PM - 6 AM MT) to ensure uninterrupted system monitoring and incident response. If you're ready to advance your career in a secure, remote setting, apply today!
Responsibilities
- Monitor and maintain network security systems during night shift hours
- Respond to and resolve critical IT security incidents with urgency
- Provide remote technical support to enterprise clients via phone and chat
- Conduct vulnerability assessments and implement security patches
- Document incident reports and maintain detailed system logs
- Collaborate with cross-functional teams during security escalations
- Stay updated on emerging cybersecurity threats and protocols
Qualifications
- 3+ years of experience in IT support or cybersecurity
- CompTIA Security+ or equivalent certification required
- Proven ability to work independently during night shifts
- Strong knowledge of network security protocols and tools
- Excellent problem-solving and communication skills
- Experience with remote desktop and ticketing systems
- Ability to handle high-pressure situations calmly
- Must have dedicated home office setup with reliable internet