Job Description
Join our innovative team as a Remote Part-Time Equipment Technician and enjoy the freedom of working from home with all necessary equipment provided! TechSolutions Inc is seeking skilled professionals in Houston, TX to deliver exceptional technical support while maintaining flexibility in your schedule. We provide premium laptops, diagnostic tools, and VR headsets to ensure seamless remote operations.
This role combines hands-on technical expertise with customer service excellence, allowing you to troubleshoot and resolve equipment issues from anywhere in the Houston metro area. Perfect for candidates seeking work-life balance without compromising on professional growth.
Why Choose TechSolutions?
- Industry-leading equipment provided (laptop, diagnostic kit, VR headset)
- Competitive hourly rates with performance bonuses
- Flexible 20-25 hour/week schedule
- Comprehensive remote training programs
- Career advancement opportunities
Responsibilities
- Diagnose and resolve technical issues via remote access
- Perform preventive maintenance on company-provided equipment
- Document service tickets and maintain accurate records
- Train customers on equipment operation best practices
- Collaborate with engineering team on complex troubleshooting
- Conduct periodic equipment performance audits
- Stay updated on emerging technologies through provided learning resources
Qualifications
- 3+ years of technical support or equipment maintenance experience
- CompTIA A+ or equivalent certification preferred
- Proficiency in remote diagnostic tools and software
- Exceptional problem-solving and communication skills
- Ability to work independently with minimal supervision
- Valid driver's license for occasional equipment pickups
- Reliable high-speed internet connection
- Experience with VR/AR systems highly desirable