Job Description
Join our dynamic healthcare team as a Remote-Friendly Scheduling Coordinator in Lubbock, TX! We're seeking a highly organized professional to manage complex appointment calendars, optimize provider schedules, and ensure seamless patient experiences. This hybrid role combines remote flexibility with occasional on-site collaboration at our state-of-the-art medical facility. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact on community healthcare access.
Responsibilities
- Coordinate multi-provider schedules across 15+ departments using Epic EMR scheduling tools
- Optimize appointment blocks to maximize patient throughput and provider utilization
- Resolve scheduling conflicts and communicate changes proactively to patients/staff
- Manage prior authorization processes and insurance verification requirements
- Analyze scheduling metrics to identify bottlenecks and implement improvements
- Train new staff on scheduling protocols and system functionality
Qualifications
- 3+ years' experience in medical scheduling or healthcare coordination
- Proficiency with Epic EMR or similar scheduling platforms
- Exceptional communication skills with attention to detail
- Ability to manage competing priorities in a fast-paced environment
- Strong problem-solving skills with conflict resolution abilities
- Associate's degree in healthcare administration or related field preferred