Job Description
Join our dynamic healthcare team as a Remote Scheduling Coordinator and revolutionize patient access to care. Albuquerque Health Solutions is seeking a detail-oriented professional to optimize appointment workflows across our multi-specialty practice. This fully remote position offers the flexibility to work from anywhere while making a tangible impact on patient experience and operational efficiency. Enjoy competitive compensation, comprehensive benefits, and a collaborative culture that values work-life balance.
Responsibilities
- Coordinate complex multi-specialty appointments using Epic EHR system
- Optimize provider schedules to maximize patient throughput and minimize wait times
- Facilitate seamless communication between patients, providers, and clinical staff
- Implement and maintain scheduling protocols for telehealth and in-person visits
- Analyze scheduling metrics to identify opportunities for process improvement
- Manage patient rescheduling requests with empathy and efficiency
- Train clinical staff on scheduling best practices and system updates
Qualifications
- 3+ years of healthcare scheduling experience with Epic EHR proficiency
- Exceptional communication skills with diverse patient populations
- Proven ability to manage complex scheduling logistics in fast-paced environments
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Strong problem-solving skills with attention to detail
- Ability to work independently with minimal supervision in remote setting
- Knowledge of HIPAA compliance and patient privacy regulations