Job Description
Join our award-winning healthcare team as a Remote Scheduling Coordinator in New Orleans! We're seeking a detail-oriented professional to optimize patient appointment workflows and ensure seamless operational efficiency. This 100% remote position offers competitive compensation, comprehensive benefits, and opportunities for career growth in a supportive environment.
Our ideal candidate thrives in fast-paced settings, leverages technology to streamline processes, and demonstrates exceptional communication skills. If you're passionate about improving healthcare access through strategic scheduling, we encourage you to apply today!
Responsibilities
- Coordinate complex multi-specialty medical appointments across 15+ providers
- Manage electronic health record (EHR) scheduling systems with 99% accuracy
- Optimize provider calendars to maximize patient throughput and minimize wait times
- Proactively communicate appointment changes to patients and clinical staff
- Analyze scheduling data to identify bottlenecks and implement process improvements
- Collaborate with billing department to verify insurance coverage pre-appointment
Qualifications
- 3+ years of healthcare scheduling or administrative coordination experience
- Advanced proficiency in Epic or EHR scheduling systems
- Exceptional verbal/written communication skills with diverse stakeholders
- Proven ability to manage competing priorities in high-volume environments
- Associate degree in healthcare administration or related field preferred
- Remote work setup with reliable high-speed internet connection