Job Description
Join FlexiStaff Solutions as a Remote Customer Specialist and enjoy the flexibility of working from anywhere in Jacksonville, FL with weekly pay! We're seeking a tech-savvy professional to deliver exceptional customer experiences while maintaining a healthy work-life balance. This role offers full-time remote work with no commute, competitive hourly pay, and immediate start opportunities. If you're passionate about problem-solving and value consistent pay cycles, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve technical issues and process orders using CRM software
- Document interactions accurately in Salesforce and update customer records
- Collaborate with support teams to escalate complex cases
- Meet weekly performance metrics including response times and resolution rates
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in remote or hybrid settings
- Proficiency with CRM platforms (Salesforce) and communication tools
- Strong typing skills (45+ WPM) and multitasking abilities
- Reliable high-speed internet and quiet home office setup
- Ability to work independently with minimal supervision
- Positive attitude and commitment to weekly deadlines