Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the backbone of patient care operations! We're seeking a detail-oriented professional to orchestrate seamless appointment workflows, optimize resource allocation, and deliver exceptional patient experiences. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your organizational skills drive tangible impact. Apply today to advance your career in Memphis's thriving healthcare sector!
Responsibilities
- Coordinate physician schedules, patient appointments, and facility resources using advanced scheduling systems
- Manage complex appointment calendars while maintaining 99% accuracy and minimizing conflicts
- Communicate effectively with patients, providers, and staff to resolve scheduling issues proactively
- Optimize daily workflows through data analysis and continuous process improvement
- Ensure HIPAA compliance in all scheduling communications and documentation
- Collaborate with billing and clinical teams to support revenue cycle management
- Train new staff on scheduling protocols and system utilization
Qualifications
- Associate's degree or equivalent experience in healthcare administration
- Minimum 2 years in medical scheduling or patient coordination role
- Expertise in Epic, Athenahealth, or comparable EHR scheduling modules
- Exceptional communication skills with multilingual capabilities preferred
- Proven ability to manage high-volume appointment calendars under pressure
- Proficiency in Microsoft Office Suite and scheduling analytics tools
- Certified Medical Administrative Assistant (CMA) or equivalent credential