Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at Detroit Healthcare Solutions! We're seeking a highly organized professional to optimize our clinical operations through seamless appointment management. This pivotal role requires exceptional communication skills and proficiency in healthcare scheduling systems. If you thrive in fast-paced environments and want to make a tangible impact on patient care, apply today!
Responsibilities
- Coordinate complex multi-departmental schedules including physicians, specialists, and support staff
- Manage electronic health record (EHR) scheduling systems to maximize patient throughput
- Resolve scheduling conflicts and optimize appointment utilization
- Facilitate communication between patients, providers, and clinical teams
- Generate daily/weekly schedule reports for department heads
- Implement process improvements for scheduling efficiency
Qualifications
- 3+ years experience in healthcare scheduling or administrative coordination
- Proficiency in Epic or similar EHR scheduling platforms
- Expert knowledge of HIPAA compliance protocols
- Exceptional multitasking and time management abilities
- Associate degree in healthcare administration or related field
- Strong problem-solving and conflict resolution skills
- Certified Medical Administrative Assistant (CMA) preferred