Job Description
Join our innovative healthcare team at Apex Healthcare Solutions as a Scheduling Coordinator in vibrant Austin, TX! We're seeking a meticulous professional to orchestrate seamless patient experiences while optimizing clinical workflows. This hybrid role combines the energy of our downtown office with remote flexibility, offering competitive benefits and growth opportunities in a rapidly expanding sector.
As the backbone of our patient access team, you'll transform complex scheduling challenges into streamlined operations. Your expertise will directly impact patient satisfaction and clinical efficiency, making every day meaningful. If you thrive in dynamic environments where precision meets compassion, this is your next career-defining move.
Responsibilities
- Coordinate multi-specialty physician schedules across 15+ clinics
- Optimize patient appointment workflows to maximize daily capacity
- Manage complex scheduling conflicts using Epic EMR systems
- Facilitate cross-departmental communication for seamless care transitions
- Analyze scheduling metrics to identify efficiency improvement opportunities
- Train staff on scheduling protocols and best practices
- Maintain 95%+ schedule accuracy with zero patient no-show targets
Qualifications
- Associate degree in healthcare administration or related field
- 3+ years experience in medical scheduling or patient coordination
- Expertise in Epic EMR scheduling modules and Calendly integration
- Proficiency in Microsoft Office Suite with advanced Excel skills
- CHAA or CMA certification preferred
- Exceptional conflict resolution and multitasking abilities
- Proven track record of reducing patient wait times by 25%+