Job Description
Join our dynamic team at Premier Healthcare Solutions as a Scheduling Coordinator and become the backbone of our patient care operations. We're seeking a detail-oriented professional to orchestrate seamless appointment scheduling across our Lincoln clinics. This pivotal role ensures optimal resource utilization while maintaining exceptional patient experiences through precise coordination. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your organizational skills directly impact our mission.
Responsibilities
- Coordinate complex multi-specialty appointment schedules across 3+ clinic locations
- Optimize provider calendars to maximize patient throughput and minimize wait times
- Manage patient rescheduling requests with empathy and efficiency
- Utilize Epic EMR system for real-time schedule adjustments and conflict resolution
- Collaborate with clinical teams to accommodate urgent care needs
- Generate weekly utilization reports for operational planning
- Train new staff on scheduling protocols and system navigation
Qualifications
- 3+ years experience in healthcare scheduling or medical office coordination
- Expert proficiency in Epic EMR scheduling modules
- Exceptional communication skills with diverse stakeholders
- Proven ability to manage competing priorities in fast-paced environments
- Advanced knowledge of HIPAA compliance and patient privacy protocols
- Associate's degree in healthcare administration or related field preferred
- Experience with calendar optimization software (e.g., Calendly)