Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at MediSync Toledo! We're seeking a highly organized professional to optimize patient flow and ensure seamless appointment coordination. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities in a supportive environment. If you excel in multitasking and thrive in fast-paced medical settings, apply today to become an integral part of our patient-centered care team.
Responsibilities
- Manage provider schedules and coordinate patient appointments across multiple departments
- Optimize daily appointment blocks to maximize provider efficiency and minimize patient wait times
- Handle complex scheduling requests including urgent appointments and multi-specialty consults
- Communicate schedule changes to patients, providers, and clinical staff via phone and EMR systems
- Resolve scheduling conflicts and proactively address capacity issues
- Maintain accurate appointment records and documentation in Epic EMR
- Collaborate with billing department to ensure proper insurance verification and authorization
Qualifications
- 3+ years of healthcare scheduling experience with EMR proficiency
- Associate's degree in healthcare administration or related field
- Exceptional communication and interpersonal skills
- Advanced proficiency in calendar management software and Microsoft Office Suite
- Ability to prioritize tasks in high-pressure environments
- Knowledge of HIPAA compliance and patient privacy regulations
- Strong problem-solving skills with attention to detail
- Experience with multi-specialty clinic scheduling preferred