Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in sunny Jacksonville, FL! We provide all necessary equipment including ergonomic workstations, dual monitors, and specialized scheduling software to ensure your success. Enjoy a collaborative environment where you'll coordinate patient appointments, manage provider schedules, and optimize operational efficiency. This full-time role offers competitive benefits and career growth opportunities in a fast-paced setting.
Responsibilities
- Coordinate and optimize provider schedules across multiple departments
- Manage patient appointment bookings and rescheduling with precision
- Utilize provided scheduling software to maintain accurate calendars
- Communicate effectively with patients, providers, and staff
- Address scheduling conflicts and implement resolution strategies
- Generate daily/weekly schedule reports for department heads
- Maintain confidentiality of patient and provider information
Qualifications
- Minimum 2 years healthcare scheduling experience required
- Proficiency with provided scheduling systems (e.g., Epic, Athena)
- Exceptional organizational and time management skills
- Strong written and verbal communication abilities
- Ability to work independently and in team environments
- Detail-oriented with high accuracy in data entry
- Knowledge of healthcare compliance regulations (HIPAA)