Job Description
We are seeking a highly organized Scheduling Coordinator to join our dynamic team in Los Angeles. In this pivotal role, you will serve as the primary point of contact for patients and providers, ensuring seamless operations and efficient time management. You will work closely with clinical staff and administrative teams to optimize daily schedules and enhance the patient experience.
Why Join Our Team?
• Competitive salary and comprehensive benefits package.
• A collaborative and supportive work environment.
• Opportunities for professional growth within the organization.
Responsibilities
- Manage and coordinate complex calendars for multiple departments and staff members.
- Schedule patient appointments and consultations using electronic health records (EHR) systems.
- Verify and update patient insurance information and demographic data.
- Communicate effectively with patients, healthcare providers, and external partners via phone and email.
- Handle incoming inquiries, resolve scheduling conflicts, and ensure timely follow-ups.
- Maintain accurate and up-to-date records in the scheduling database.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Minimum of 1-2 years of experience in a medical or administrative scheduling role.
- Proficient in Microsoft Office Suite (Excel, Outlook) and EMR software (e.g., Epic, Athenahealth).
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Ability to work independently and as part of a team.