Job Description
Join Pittsburgh Medical Group as a Scheduling Coordinator and become the backbone of our healthcare operations! We're seeking a detail-oriented professional to manage complex appointment systems for our multi-specialty practice. Enjoy competitive benefits, career growth opportunities, and a collaborative environment in Pittsburgh's thriving healthcare sector. Apply today to join our award-winning team!
Responsibilities
- Coordinate and maintain complex schedules for physicians and clinical staff across multiple specialties
- Utilize Epic EMR system for appointment scheduling, rescheduling, and cancellations
- Communicate effectively with patients regarding appointments, referrals, and insurance verification
- Collaborate with billing and clinical teams to ensure seamless patient flow
- Manage waitlist optimization and overflow scheduling for high-demand services
- Generate daily schedule reports and identify resource allocation opportunities
- Train staff on scheduling protocols and system updates
Qualifications
- Associate's degree in healthcare administration or related field (Bachelor's preferred)
- 2+ years of experience in medical scheduling or healthcare coordination
- Proficiency in Epic EMR or comparable electronic health record systems
- Strong knowledge of HIPAA compliance and patient privacy protocols
- Exceptional organizational skills with ability to manage competing priorities
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Excellent verbal and written communication skills