Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in Laredo, TX! We're seeking a detail-oriented professional to optimize patient flow and ensure seamless operations. Enjoy competitive compensation, comprehensive benefits, and opportunities for growth in a supportive environment. Apply today and become part of our mission to deliver exceptional care!
Responsibilities
- Manage complex provider schedules and coordinate patient appointments across multiple departments
- Utilize EMR systems to maintain accurate appointment calendars and reduce no-show rates
- Act as primary liaison between patients, providers, and clinical staff for scheduling needs
- Handle urgent appointment rescheduling and overflow management efficiently
- Generate daily/weekly reports for capacity planning and resource allocation
- Train staff on scheduling protocols and system best practices
- Continuously optimize scheduling workflows to enhance patient satisfaction
Qualifications
- Associate's degree in healthcare administration or related field (or equivalent experience)
- 2+ years of scheduling coordination experience in medical setting
- Proficiency with EMR systems (Epic/Meditech preferred)
- Exceptional communication and conflict resolution skills
- Advanced knowledge of healthcare compliance regulations (HIPAA, etc.)
- Proven ability to manage high-volume appointment scheduling
- Strong analytical skills with attention to detail
- Spanish bilingual proficiency required