Job Description
Join MediSync Toledo's dynamic healthcare team as a Full-Time Scheduling Coordinator! We're seeking a detail-oriented professional to optimize patient flow and provider schedules in our fast-paced medical practice. This hybrid role (3 days office/2 days remote) offers competitive compensation, comprehensive benefits, and opportunities for career growth in Ohio's thriving healthcare sector. If you excel in communication, problem-solving, and thrive in collaborative environments, apply today to become a vital part of our patient-centered team!
Responsibilities
- Coordinate complex multi-provider schedules across 5+ medical specialties
- Manage patient appointment bookings, rescheduling, and cancellations with 98% accuracy
- Optimize clinic workflow by balancing patient load and provider availability
- Handle patient inquiries regarding appointments, insurance verification, and pre-visit preparations
- Collaborate with clinical teams to resolve scheduling conflicts and prioritize urgent cases
- Maintain electronic health records (EHR) scheduling modules and generate utilization reports
- Train staff on scheduling protocols and system updates
Qualifications
- Associate's degree in healthcare administration or related field (or equivalent experience)
- 3+ years of scheduling experience in healthcare or customer service environment
- Proficiency with EHR systems (Epic, Cerner, or similar) and Microsoft Office Suite
- Exceptional communication and conflict resolution skills
- Ability to prioritize tasks and adapt quickly to changing schedules
- Strong attention to detail with data entry accuracy
- Ohio driver's license and reliable transportation for occasional travel between facilities