Job Description
Join our innovative healthcare team as a Remote Scheduling Coordinator and revolutionize patient access to care! We're seeking a detail-oriented professional to orchestrate seamless appointment systems while working fully remotely from anywhere in the St. Louis metro area. Enjoy the flexibility of remote work while making tangible impacts on patient experiences.
HealthSync Solutions offers a competitive benefits package including health insurance, 401(k) matching, and professional development stipends. Our cutting-edge digital platform empowers you to coordinate complex schedules with precision and compassion.
Responsibilities
- Coordinate multi-specialty physician schedules across 15+ departments using our proprietary EHR system
- Optimize appointment utilization through data-driven slot allocation and conflict resolution
- Manage patient communication via HIPAA-compliant digital channels for schedule changes
- Collaborate with billing department to verify insurance coverage pre-scheduling
- Generate monthly utilization reports and implement efficiency improvements
- Train new providers on scheduling protocols and system navigation
- Handle urgent rescheduling requests with exceptional service recovery protocols
Qualifications
- 3+ years of experience in healthcare scheduling or patient coordination
- Expert proficiency in calendar management systems (Calendly, Epic, or similar)
- Strong understanding of HIPAA compliance and healthcare privacy regulations
- Exceptional verbal/written communication with cross-functional teams
- Proven ability to manage high-volume scheduling with competing priorities
- Associate degree in healthcare administration or related field required
- Experience with remote work tools and self-directed project management
- Proficiency in Microsoft Office Suite and data analysis tools